Return Policy

Your satisfaction is important to us. We take great care in packaging and quality control to ensure your order arrives in perfect condition.

Returns & Exchanges

Due to the nature of fragrance products:

• Returns or exchanges are only accepted if the product is damaged, defective, or incorrect
• Requests must be made within 24 hours of delivery

Eligibility Criteria

To be eligible for a return or exchange:

• The product must be unused, unopened, and in its original packaging
• Proof of purchase (order number or receipt) is required
• Images or videos of the issue may be requested for verification

Non-Returnable Items

• Opened or used products
• Products damaged due to misuse or improper handling
• Change-of-mind returns

Refund Process

• Approved refunds will be processed to the original payment method
• Refund timelines may vary depending on the payment provider

For return or exchange requests, please contact us with your order details, and our team will assist you promptly.